Dear valued Familidoo user,

Thank you for choosing Familidoo products! To ensure your shopping experience is worry-free, we provide the following product warranty statement. Please read it carefully.

Product Warranty Coverage

We guarantee that our products will not be damaged due to manufacturing defects under normal use conditions. The warranty covers materials and manufacturing defects. Please note that improper use, accidental damage, or normal wear and tear are not covered under the warranty.

Warranty Claim Process

If you require product warranty service, please follow these steps:

• Visit our warranty registration link at www.familidoo.com/pages/register-form and fill in the relevant information to submit your claim.
• Our customer service team will contact you after receiving your application to provide further guidance and assistance.

Warranty Period

Our product warranty period is three years from the date of purchase. Within the warranty period, we will provide free replacement services to address issues caused by manufacturing defects.

Customer Responsibilities

• Please keep your purchase receipt safe as proof of warranty service.
• Follow the product usage instructions correctly to reduce the risk of accidental damage.
• If the product encounters any problems, please contact our customer service team promptly so we can assist you promptly.

Warranty Registration Link

Please click www.familidoo.com/pages/register-form to register your product warranty.

Contact Information

If you have any questions or need further assistance, please feel free to contact our customer service team:

Email: info@familidooglobal.com

Special Notes on Product Warranty

• During the warranty period, it is essential to present the product warranty certificate as proof of purchase within the warranty period.
• Any discrepancies or alterations in the warranty certificate will be considered as exceeding the warranty period.
• Issues resulting from improper use, disassembly, or modification are not covered under the warranty and may incur corresponding fees.
• Incidents caused by human factors during the warranty period will incur charges for parts and shipping costs.

We appreciate your support for Familidoo! If you have any questions or need further assistance, please do not hesitate to contact us.

Best regards,

Familidoo Team