What types of products does Familidoo offer?

Familidoo offers a range of family-oriented products, primarily focusing on strollers and wagons designed to accommodate multiple children. Our products are tailored to be practical, durable, and stylish, making them suitable for big families and childcare givers on the go.

How can I place an order on Familidoo's website?

To place an order on Familidoo's website, navigate to the product page of the item you wish to purchase. Select the desired quantity and any available options, then click "Add to Cart." Once all desired items are in your cart, proceed to checkout, where you will enter your shipping and payment information to complete your purchase.

What is the return policy for Familidoo products?

Please keep the packaging, instructions, and all accessories for 90 days in case you wish to return the product. The items must be in their original condition and packaging. For the most current and detailed return policy information, it is advisable to check our website or contact customer service.

Do you offer international shipping, and whatare the associated costs?

Familidoo offers international shipping to various countries. The associated costs for international shipping depend on the destination and the weight of the order. Customers can view the estimated shipping costs during the checkout process before finalizing your order.

How can I track my order once it has beenshipped?

Once your order has been shipped, Familidoo will provide a tracking number via email. You can use this tracking number on the carrier's website to monitor the progress and estimated delivery date of your shipment.

Are there any warranties available for Familidooproducts?

Yes, Familidoo products come with a warranty that covers manufacturing defects. The duration and terms of the warranty may vary depending on the product. Detailed warranty information can be found on the product page or by contacting Familidoo's customer service.

What should I do if I receive a defective or damaged item?

If you receive a defective or damaged item, you should contact Familidoo's customer service immediately. Provide them with your order details and photographs of the defect or damage. They will assist you with the return or exchange process.

Can I purchase replacement parts for myFamilidoo products?

Yes, Familidoo offers replacement parts for its products. You can contact our customer service team (or email to info@familidooglobal.com) to inquire about the availability and purchase of specific replacement parts.

How do I assemble my Familidoo stroller orwagon?

Familidoo strollers and wagons come with an assembly guide included in the package. You can follow the step-by-step instructions provided in the guide to assemble your product. Additionally, instructional videos may be available on the Familidoo website or Familidoo YouTube channel for visual assistance.

Where can I find the user manuals for Familidooproducts?

User manuals for Familidoo products can be found on the Familidoo website. Typically, they are available for download on the product pages or in a dedicated support or resources section.

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